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FREQUENTLY ASKED QUESTIONS
ORDER & SHIPPINGPAYMENTPRODUCT & CARESHOWROOM & CONSULTATIONRETURNS & WARRANTYTERMS & PRIVACY POLICY
1. Introduction
Your privacy is important. This Privacy Policy explains how REFORMA collects, uses, stores, and safeguards personal information. We comply fully with:
Philippine Data Privacy Act of 2012 (RA 10173)
European GDPR
California CCPA/CPRA
Platform requirements (e.g., Pinterest)
By using the Site, you consent to the collection and processing of your data as described.
2. Information We Collect
We may collect:
Personal Information: Name, email, shipping/billing address, phone number, and payment details.
Usage Data & Cookies: IP address, device information, pages visited, cookies, analytics data.
Third-Party Data: From integrated platforms or advertising services (e.g., Pinterest).
3. Purpose of Data Use
Your information is used to:
Provide, operate, and enhance products and services.
Process transactions and send confirmations.
Personalize your experience and communicate promotions (with consent).
Maintain security and prevent fraud.
Comply with legal obligations.
4. Legal Bases for Processing
Philippines: Consent, contract fulfillment, legal obligations, legitimate interests.
EU GDPR: Consent, contract, legal obligations, vital interests, legitimate interests, or public interest.
CCPA/CPRA: Business purposes, contractual necessity, or consent where required.
5. Sharing & Disclosure
We may share personal information with:
Service providers essential to operate the Site (payment processors, logistics, analytics).
Legal authorities when required by law.
Business successors in the event of a merger, acquisition, or sale.
Third parties with your explicit consent.
Platform integrations, including Pinterest, are conducted according to their policies while respecting your privacy rights.
6. International Transfers
Your data may be stored or processed outside the Philippines. Adequate safeguards, including Standard Contractual Clauses where applicable, are implemented for GDPR and international compliance.
7. Data Security & Retention
We implement administrative, technical, and physical safeguards. Data is retained only as long as necessary to fulfill service, legal, or regulatory purposes and securely deleted or anonymized thereafter.
8. Your Rights
Depending on your region, you may have the right to:
Access, correct, or delete your personal data.
Object to or restrict processing.
Request data portability.
Withdraw consent.
Opt out of the sale of personal information (CCPA/CPRA).
Requests may be submitted via our contact information below.
9. Cookies & Tracking
Cookies enhance your experience, monitor performance, and deliver relevant marketing. You may adjust browser settings to control cookies, though some features may be affected.
10. Children’s Privacy
The Site is not intended for children under 18 years old. We do not knowingly collect personal information from minors without parental consent.
11. Updates to Privacy Policy
We may update this Privacy Policy. The latest version will be posted on the Site with the last revised date. Continued use constitutes acceptance of updates.
Contact
For inquiries regarding Terms, Privacy, or your personal data:
MP Manila Design Group Inc. ("REFORMA")
2F La O' Centre Building, 1000 Arnaiz Avenue, Makati City
clientcare@reformaliving.com
+ 632 8634 8742
Last Updated: December 7, 2025
Revision: 1.0
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