FREQUENTLY ASKED QUESTIONS

1. Introduction

Welcome to REFORMA (“we,” “us,” “our”). By accessing or using our website, www.reformaliving.com (“Site”), you agree to these Terms of Use. If you do not agree, please refrain from using the Site. These Terms are designed to protect your rights, safeguard our content, and ensure a secure, premium experience.

2. Use of the Site

You may access and use the Site only for lawful purposes. Users must:

• Respect intellectual property rights.

• Refrain from unlawful, harmful, or malicious activity.

• Be of legal age (18 years old) or have parental/guardian consent where applicable.

We may suspend or terminate access for violations of these Terms.

3. Intellectual Property & Content Disclaimer

All content on this Site—including text, images, videos, designs, product renderings, and software—is owned by or licensed to REFORMA. You may view, download, or print content for personal, non-commercial use only. Reproduction, distribution, modification, or creation of derivative works requires prior written consent from REFORMA.

Third-Party Content: Unless expressly noted, any materials or media not created by REFORMA are credited to their respective owners. Inclusion of third-party content does not constitute ownership. Users must respect third-party intellectual property and obtain permission directly for uses beyond personal purposes.

4. Third-Party Links

The Site may contain links to third-party platforms or partners (e.g., Pinterest). These links are provided for convenience. REFORMA is not responsible for third-party content or practices. Interaction with these sites is at your own risk.

5. User-Generated Content

By submitting reviews, comments, or other materials, you grant REFORMA a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content. You represent that you have rights to submit it and that it does not violate laws or third-party rights.

6. Warranties & Limitation of Liability

The Site and services are provided “as is.” While we strive for accuracy and security, REFORMA disclaims all express or implied warranties. We are not liable for direct, indirect, incidental, or consequential damages arising from use of the Site.

7. Governing Law

These Terms are governed by Philippine law, and any disputes shall be submitted to the courts of Metro Manila.

1. Introduction

Your privacy is important. This Privacy Policy explains how REFORMA collects, uses, stores, and safeguards personal information. We comply fully with:

• Philippine Data Privacy Act of 2012 (RA 10173)

• European GDPR

• California CCPA/CPRA

• Platform requirements (e.g., Pinterest)

By using the Site, you consent to the collection and processing of your data as described.

2. Information We Collect

We may collect:

• Personal Information: Name, email, shipping/billing address, phone number, and payment details.

• Usage Data & Cookies: IP address, device information, pages visited, cookies, analytics data.

• Third-Party Data: From integrated platforms or advertising services (e.g., Pinterest).

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3. Purpose of Data Use

Your information is used to:

• Provide, operate, and enhance products and services.

• Process transactions and send confirmations.

• Personalize your experience and communicate promotions (with consent).

• Maintain security and prevent fraud.

• Comply with legal obligations.

4. Legal Bases for Processing

• Philippines: Consent, contract fulfillment, legal obligations, legitimate interests.

• EU GDPR: Consent, contract, legal obligations, vital interests, legitimate interests, or public interest.

• CCPA/CPRA: Business purposes, contractual necessity, or consent where required.

5. Sharing & Disclosure

We may share personal information with:

• Service providers essential to operate the Site (payment processors, logistics, analytics).

• Legal authorities when required by law.

• Business successors in the event of a merger, acquisition, or sale.

• Third parties with your explicit consent.

Platform integrations, including Pinterest, are conducted according to their policies while respecting your privacy rights.

6. International Transfers

Your data may be stored or processed outside the Philippines. Adequate safeguards, including Standard Contractual Clauses where applicable, are implemented for GDPR and international compliance.

7. Data Security & Retention

We implement administrative, technical, and physical safeguards. Data is retained only as long as necessary to fulfill service, legal, or regulatory purposes and securely deleted or anonymized thereafter.

8. Your Rights

Depending on your region, you may have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict processing.

• Request data portability.

• Withdraw consent.

• Opt out of the sale of personal information (CCPA/CPRA).

Requests may be submitted via our contact information below.

9. Cookies & Tracking

Cookies enhance your experience, monitor performance, and deliver relevant marketing. You may adjust browser settings to control cookies, though some features may be affected.

10. Children’s Privacy

The Site is not intended for children under 18 years old. We do not knowingly collect personal information from minors without parental consent.

11. Updates to Privacy Policy

We may update this Privacy Policy. The latest version will be posted on the Site with the last revised date. Continued use constitutes acceptance of updates.

Contact

For inquiries regarding Terms, Privacy, or your personal data:

MP Manila Design Group Inc. ("REFORMA")

2F La O' Centre Building, 1000 Arnaiz Avenue, Makati City clientcare@reformaliving.com + 632 8634 8742‬

Last Updated: December 7, 2025 Revision: 1.0